Hi Nikki:
I found this and your other email this morning with the link to the download page in my junk folder :). And I also received an email from PayPal confirming the refund of one of the payment.
Add me to your list of extremely satisfied customer - though I have not yet read the information I purchased, simply because of your superb customer service. Thanks Nikki!
Brigitte
Brigitte Casemyr, Massachusetts USA